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Return Policy

You may return your order and get a refund, or exchange the item, within 14 days from delivery.

Important information

  • The item must be in the same exact condition when you return it as it was when you received it.

  • Please note, we will not approve any returns of used or dirty items.

  • Please pack and ship your merchandise using the postal carrier of your choice.

  • Please include your order number, name, address and contact info, as this expedites the processing of your return. You are responsible for paying shipping charges to return products to us. For your protection, we advise that you use a traceable shipping method to send us your return.

  • Your returned product will be inspected to ensure it is unworn and in original condition.

  • If you paid by credit or debit card, we’ll send the credit back to your financial institution within 2-3 business days.

  • If you need assistance, call us at 781-593-1020 or email us at oceanhousesurf@gmail.com